Privacy Policy

Last updated: July 2026

Thornbury Gutter Cleaning is an independent enquiry website. We collect information from people who request gutter cleaning quotes in Thornbury and nearby areas.

Information we collect

We may collect your name, phone number, email address, postcode, enquiry details, call information and call recordings where a recorded phone line is used.

How we use your information

We use your information to respond to your enquiry, review the quality of enquiries, prevent spam or misuse, and connect relevant enquiries with suitable gutter cleaning providers.

Call recording

Where call tracking is active, calls may be recorded and monitored for enquiry tracking, quality control, dispute resolution and to confirm whether an enquiry is relevant. Callers should avoid sharing payment card details or unnecessary sensitive information by phone.

Sharing your information

We may share your enquiry details with a suitable local provider so they can contact you about your request. We do not sell unrelated marketing lists.

Lawful basis

We process enquiry information because it is necessary to respond to your request and because we have a legitimate interest in operating and improving this enquiry website.

How long we keep information

Enquiry records and call recordings are kept only as long as reasonably needed for enquiry management, quality checks, dispute resolution and business records.

Your rights

You can ask to access, correct or delete personal information we hold about you, subject to applicable legal limits.

Contact

For privacy requests, email: privacy@thornburyguttercleaning.co.uk.